Make sure the damages are CONSIDERABLE, and noticeable. If any of the product(s) appear to be damaged or crushed do not accept delivery. Red flags are BIG punctures or any sign of forklift damage or clear negligence by the carrier.Ģ. Before Signing for your order, inspect the box or boxes for freight loss or damage. Help protect yourself from loss or damage, or an uncomfortably painful claims process by:ġ. Once your order is signed for at the delivery point, the package becomes your property and thus, our liability ends as far as shipping damage is concerned. If you ordered a roof top tent, a trailer, a drawer kit, a cargo carrier or an oversized rack, then you will need to sign off the item, or refuse it before you can have it. Send images, we will proceed with solving the issue. Don't open it, don't install or use the item. If you can see the box IS damaged, please contact us immediately at: or call us at 84. If a package shipped ground it'll be dropped off at your front door. Department of Transportation and/or international agencies. Also each package is in the proper condition for transportation according to applicable regulations of the U.S. Every item that we ship out is properly classified, packaged, marked and labeled. Off Road Tents takes pride in its products and packaging. Please inspect your package for damage prior to signing for it. If you do not receive shipping confirmation from us within six business days of your order feel free to follow up with us at more information on shipping times, fees and such, please CLICK HERE and scroll down to the "Shipping" section. However, if in stock, your order will most likely be at your place between 5 to 14 days after you placed it. Check the spam folder in case the email goes there.įrom brand to brand shipping times may vary. We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If your order is in stock, we will process the charges to your credit card it will ship within seven business days from the date of your order.Īn order is considered shipped the moment we send you an email or sms with the tracking information. If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment as soon as we can. We do accept back orders, but you must confirm to us you want to keep it. If your item is on back-order or unavailable we will reach out to you via e-mail or phone to see if alternate arrangements can be made. This means that we have received your order in our system and pre-authorized your credit card for the purchase.Īs soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. The moment you place your order you will receive order confirmation e-mail. View the Pioneer Platform Installation Instructions HERE.Lightweight aluminum and fiberglass re-enforced nylon corners.This Pioneer Platform allows you to build the right setup for each off-road adventure. Tested in the harshest conditions and roads, this Pioneer Roof Rack that is made by Rhino-Rack is one of the better Pioneer Platforms out there simply because it does not add a lot of weight to your vehicle and it is compatible with many Rhino-Rack accessoriesĪ vehicle that is compatible with this model of Roof Rack is the TOYOTA Rav4 Gen 5, XA50 5dr SUV With Flush Rails 19 to 22. It is also coated with black powder in order to prevent erosion. With its sleek design and lightweight construction that is made out of aluminum alongside fiberglass-reinforced nylon corners, it does not affect the aerodynamics of your vehicle. This Pioneer Roof Rack is one of the latest ranges of Pioneer Platform that will change the way you carry your load on your off-road adventures making it one of the better carrying solutions for your vehicle. Pioneer Platform Unassembled With Backbone 52"x49" - For TOYOTA Rav4 Gen 5, XA50 5dr SUV - by Rhino-Rack
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